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JWW Durham

Award Winning Estate Agents in Durham offering full-service property sales and lettings.

7 Old Elvet, Durham, DH1 3HL

Estate agents in Durham

Jonathan Wheeler

Sales Manager

Sarah Graham

Property Consultant / Accompanied Viewer

Julie Prendergast

Property Consultant

Nicky Hall

Property Consultant

Denise Stephenson

Administrator

Google
4.8

Based on 603 reviews

Donna Heslop

25 May 2026

The whole experience has been so painfree , and this was due to the professional, thoughtful, approach, with Communication at 💯 throughout. Thank you.

Business Response

Thank you for taking the time to give the team this review. We look forward to being of any assistance in the future.

26 May 2026

Jennifer Cundall

22 May 2026

Dawn was incredibly helpful throughout the process and answered all our questions. She acted promptly when we needed anything resolving too which was a huge stress reduction. Would 100% recommend!

Business Response

Many thanks Jennifer for giving this feedback to Dawn we will ensure she receives it. We look forward to assisting you in the future.

26 May 2026

graeme cranston

19 May 2026

After trying another company it was a major improvment with Woods,From meeting Jonathan who we found honest with the valuation of the property and was very good with communications.Kelly mahoney is also a aset to this company from the start of the sales process which was smooth and free from stress as she kept the commuications open with all involved, and give the relevant feedback to you without any delays,Excellent customer service very responsive, paid attention to details.The whole team are committed to customer care and satisfaction which is not easily found,and is valued by the customer.I would recommend this estate agents to anyone keep up the fabulous work. L Cranston, T Tate

Business Response

Thank you so much for taking the time to give this feedback to Jonathan/Kelly and the team we all appreciate it. We look forward to being of any future help.

19 May 2026

Duncan Rowe

12 May 2026

So far a pretty smooth process to an agreed sale. Woods have been very responsive from our initial request for a valuation, through putting the house on the market, taking viewers around, and getting to an agreed price. Julie and the team have kept us up to date each week with planned viewers, offers etc. This has been very helpful especially as we do not live locally.

Business Response

We appreciate the time you have taken making this review to Julie and the team. We look forward to being supportive in your property journey.

12 May 2026

Barbara “Bhep” Hepplewhite

10 May 2026

A Superbly Exercised House Sale by JW Wood Having lived in our house for 54 years we decided that it was time to downsize. Initially we contacted three estate agents. Jonathan Wheeler from JW Wood impressed us, best matching our needs and aspirations and identifying our property’s attributes. His description and photographs ensured that we had a good number of viewings and within 4 weeks we accepted an offer. With no previous experience of selling a property we are very grateful to Julie, Sarah and the team who have supported us throughout the process with their friendly, professional and efficient service. They have also assisted with invaluable advice and communication in our efforts to purchase a new build bungalow. We have no hesitation in recommending them and sending them a very big thank you. John and Barbara Hepplewhite

Business Response

This is a lovely review , thank you. Jonathan, Julie and Sarah will be thrilled to know they've been able to make your property journey easier. We wish you well and will always be here to advise and help.

12 May 2026

Peter Armstrong

9 May 2026

Superb service provided by all the staff Especially Nicky and Kelly who gave 100% Thank you

Business Response

Thank you for this review and taking the time to do it. We will ensure Nicky and Kelly receive it. We look forward to assisting you in the future.

12 May 2026

Sarah Vaughan (Vocal Coach)

2 May 2026

I found Nicky so very helpful. She kept me informed on the property I was interested in at all times and made sure I was aware of new properties that came on the market within my buying criteria straight away.Whenever I spoke to her she was informative and friendly. She certainly is the nicest estate agent I have ever come across.

Business Response

Thank you so much Sarah for taking the time to give this exceptional review we will ensure Nicky receives it. We look forward to being supportive to you in the future.

12 May 2026

Ahmed Tarek

29 April 2026

Excellent service from start to finish. Julie Prendergast was incredibly friendly, professional, and helpful throughout the whole process. Highly recommend JW Wood Estate Agents! ⭐⭐⭐⭐⭐

Business Response

Thank you for taking the time to give this exceptional review to Julie. We look forward to being of assistance in the future.

29 April 2026

Kath Vaulks

28 April 2026

Very friendly and efficient Excellent communication

Business Response

Many thanks for your kind words, we look forward to being of assistance in the future.

28 April 2026

David Phillips

24 April 2026

Sales team led by Julie very professional, friendly and helpful with good local knowledge. Viewing arrangements quickly arranged and good communication throughout the sales process.

Business Response

Thank you so much for taking the time to give this 5 star review David. Julie and the Durham team will be pleased to hear about your experience. We look forward to assisting you in the future.

28 April 2026