JWW Durham

I purchased a property in Durham and dealt with Ann Stobbart. The whole process from viewing through to purchasing was very smooth and conducted in a professional manner . I would certainly recommend JW Wood .

Fantastic team with prompt follow ups and being nice.

Julie has been lovely and very timely throughout the process! Thank you so much

Had a wonderful experience dealing with JW Wood and their associates. Ann Stobbart was very helpful and easy to work with. She did a wonderful job helping us get our new home purchase started. Very easy to book to view the house as well.

I wanted to sell my parents house as dad had gone into long term care. Given I live 300 miles from the property I needed someone who could manage all aspects of the sale. I invited 4 agents to view the property and decided to instruct J.W. Wood. I'm not sure what it was that decided who I would use as all were excellent but I did not regret my decision for an instant. Ann was my sales agent and the level of communication was above expectation. They handled all enquiries, arranged viewings, negotiated offers and within 2 months had secured a sale (STC) at the asking price. They also offer a low cost conveyancing service via a local solicitor which is another benefit given my location. I can't recommend J.W. Wood, and particularly Ann, highly enough, the whole experience has been stress free. Thank you.

This is the second time in three years I've used jw woods to sell a home, from the surveyor to the sales staff I can't fault them, always kept up to date with viewings and feedback. Highly recommended professional friendly staff

I have dealt with JW woods a few times now & high recommend them. Anne and her team are always a pleasure to deal with. Friendly and knowledgeable

Fantastic and helpful team, got me viewings and offers on my property in no time at all would highly recommend

Really happy with the service provided by Julie Prendergast and her team at J W Wood Durham. Very helpful and great communication - a pleasure to deal with.

Really impressive service from all at J W Woods. Communication was excellent at every stage. Special mention to Sarah Graham who was my main sales team contact, kept me in the loop constantly which has been hugely appreciated.

I have been really happy with the service I have received from J W Wood. They were quick to respond to any questions I asked and we always available when needed.

Julie and the rest of the team were wonderful! Thank you so much!

Nikki from JWW was so nice to speak to, get me informed and was approachable I only wanted to deal with her putting in my offer and getting accepted. I’ve come across so many others who seem disinterested, almost offended by your offer and make you feel quite negative but Nikki makes the whole process enjoyable and positive.

Absolutely excellent service from start to finish. All staff involved in our sale were professional, polite and caring. Can’t thank them enough. Jonathon great photos, Nicky so helpful at all times. Keep up the great work you all do 🤗

Sarah has been the best sales agent we have worked with. She communicated with us all the way through. We always knew what was happening. She was always polite and honest at every point of the sale that she secured. Thank you.

Outstanding service from Ann Stobbart and the team at JW Wood. Ann has the wonderful ability of actually being very efficient, straight talking, honest and very easy to deal with . Thank you Ann and the team

We’re very grateful to Julie Prendergast and her team at JWW. Julie guided us through the whole process and made everything run smoothly. We couldn’t have asked for better support.

Excellent service from the word go. Jonathan was such a great help when he came to value our property and gave us some great advice, he went above and beyond helping us with a property we were looking to buy. We were then handed over to Julie and her team and they were so professional and helpful. Julie was always available to answer all of our queries and generally reassure us and was so easy to talk to. Our house was sold within 4 weeks and so far the journey has been seamless. Would recommend Woods estate agents to anyone looking to sell their property

Excellent Service from Julie out of the Durham office. As a first time buyer I found her very open, honest and helpful throughout the whole process. She always kept me in the loop. Would recommend.

So pleased I chose JW Wood to handle the sale of my property, such a professional service. Was a pleasure to deal with Julie & Jonathan they provided regular updates and answered any questions I had throughout the process.

I simply can't fault the sales team at J W Wood. From the initial valuation visit though managing the publicity and viewings to negotiating the offer we eventually accepted they have been incredibly professional, very friendly and extremely hardworking. I really can't thank them enough for the work they have put in to sell our property; they have succeeded where nobody else did. Although delighted to be moving on hopefully to a successful completion of sale, I will miss talking to them.

Sales team are excellent. Can only assume they’re under different management to their lettings team

JW Wood estate agents have been incredibly helpful throughout the whole process of finding our new home. We were always greeted with a friendly face when viewing properties. The agents at viewings and in office were always very informative and eager to help with any queries. Julie who has been our property consultant has been great at communicating with us throughout and has kept us up to speed.

Ann is very good and incredibly helpful. Very friendly service at all times and everything was done in a timely manner! Would highly recommend!

Really great experience dealing with Sarah G from the sales team and then from Kelly M from the sales negotiation team. Both super efficient and professional. Thank you for all your hard work and support.

As someone new to the area, and having just relocated back to the UK, I have been so impressed with JWW and Ann Stobbart in particular. She listened to what I was looking for and made sure I was only offered viewings that were appropriate to my personal needs - not always offered by other agencies I might add. I now will have a property that I am going to be very happy with.

Being in the process of moving house for the sixth time, I am very aware of how fraught and stressful this exercise can be. However, as a buyer, I have found JW Wood and in particular, Nicky, my main contact, to be unfailingly helpful and informative.

Ann was extremely helpful when dealing with my offer on a house I viewed ..would recommend to anyone buying or selling a property

I’m still waiting to fully close the deal with my new house, including exchanging contracts etc. But I just wanted to say that Nicky has been amazing throughout the initial sales process. Answering any questions I had with ease and putting me in contact with the surveyors and conveyancers right away. Making the whole process really smooth. I’m excited to be handed over to the after sales team now too :). Thanks Nicky and the JW Wood team!

Amazing and very helpful

I had a wonderful experience with Ann who has dealt with all enquiries promptly and kept me up to date as the process went on. Thank you!

Ann was fantastic and made the experience nice and easy for me, from viewing multiple properties to agreeing on a sale.

Beautiful people . Pleased they’re helping me. Couldn’t wish for anything better.

Ann Stobbart has been extremely professional and efficient in getting our purchase across the line. Would thoroughly recommend.

Excellent communication from JW Wood sales team. Julie kept me informed and updated with viewings, feedback and offers when selling my house. I found the whole team to be courteous, friendly, helpful and understanding. Great experience, would recommend. Thank you Julie, Nicky, Ann, Sarah for all your help.

They are very swift and kind.

I have used this company recently to sell my mother's house following her death in February 2025. They were a familiar name as my wife and I had used them during the purchase and sale of properties in the early years of our marriage back in the late 1970's when we still lived in Durham. The sale of this home, after 64 years of occupation, pretty much 'bookends' my life. They have been a pleasure to deal with from initial contact and valuation with Jonathan through to sale (subject to contract). My main contact during the biding process has been Nicky though other members of the wider team have supported me too as needed. Their online validation/signature process at each stage has been invaluable to me as I live nearly 100 miles distant from Durham. Their friendly advice and guidance at each stage has been much appreciated at this emotionally charged time for me and and the rest of my family. A big 'Thank You' to the whole team.

The process of buying a property is a daunting one, and I felt comforted by JW Woods' high professional standards and their good reputation. With Julie Prendergast in charge of my purchase, I somehow felt 'in safe hands'. Though we didn't meet in person, there were clear and frequent telephone conversations to accompany me all the way through the various stages, in the most friendly and understanding manner. Being able to have that trust and ease of communication meant a lot. Thank you.

Thank you Ellie Bass you always keep me up to date whenever a visit is needed at my property

Ann was brilliant - always returned my call promptly, always kept me informed, and always very nice and pleasant to speak to. Great service, thank you Ann.

Julie was so lovely and helpful. They always replayed promptly and helped move the process along quickly and efficiently.

great estate agents,have all the confidence and trust on them, they made me felt relaxed when dealing with them, like dealing with friend! Couldn't be more grateful, thank you! Especially Sarah and Julia!

Very efficient and responsive to our specific needs. Juile was very supportive and clear with sale pathway.

I would just like to note how helpful the staff at the Durham branch have been this week, in particular Nicky Hall, who is one of their Property Consultants. I rang to make an appointment to view a house and Nicky set it up quickly, confirming the appointment, as well as sharing her direct contact details, should I encounter any problems. Nicky also took the time to understand what sort of property we were looking for and flagged other houses which met our criteria. Having dealt with several big name agents over the last week, I was extremely impressed by JWW. Not one of the other agents I have dealt with (except for those I listed my house with) have provided anywhere near the same level of customer service. In fact, I have found other agents to be very poor... Not answering or returning calls, unhelpful, no interest in matching us to other properties, and in some cases, rude. Furthermore, we stumbled across a vacant property which is being shown by JWW. We had a real urgency to view it this week (as need to move quickly), but they were fully booked. Nicky understood our situation and enlisted the help of Sarah (who I think works in the same branch), but who does not normally show properties. Sarah met us there on her way home from work, just so we didn't miss out - so a big thank you to to Sarah too. We have just submitted an offer (by email), and look forward to hearing back from the team. I will certainly leave another review once the process is complete, to give a summary of our overall experience. So far, JWW have made a great first impression!

Would highly recommend JW Wood. We bought our home recently through them and Julie was amazing through the whole process. Julie kept us fully informed of everything that was happening and answered any questions that we had. This made the process so much easier and enjoyable. Thank you again so much!

Me and my partner are renting our first house together and I can not thank Ellie bass enough she helping us through everything as first timers getting a rented house we were nervous but she been a start every step off the way she quick as well !! We just can’t wait to get they keys live in this amazing home thank you Ellie 🥰

Excellent service at JW Wood Durham. Geoff came to the house and gave great advice, honest opinion and up-to-date information on current selling market conditions. This is the third time I've used JWW and I wouldn't go anywhere else. The house sold within the first week. Julie Prendergast dealt with all viewings and advertising and marketing. She kept me updated with viewings and feedback from potential buyers, and was always available at the end of the phone. Julie is very friendly, highly efficient and knowledgeable when dealing with the sales process. Absolutely recommended. Thank you!

JwWoods sales team have been very helpful with our house sale. They work well as a team and Julie was very friendly and kept us up to date with all communications.

Lauren was very professional.

We can’t thank the team at JW Wood Estate Agents in Durham enough — especially Ann and Nikki, who have been absolutely fantastic throughout our buying process. We were dealing with a particularly difficult property purchase, and their professionalism, patience, and determination made all the difference. From the very first enquiry, Ann and Nikki were approachable, knowledgeable, and incredibly supportive. They took the time to walk us through every step, answered all our questions (no matter how small), and never made us feel rushed or pressured. Their communication was brilliant — clear, honest, and timely, which gave us confidence even during the more stressful stages. The purchase wasn’t straightforward, but both Ann and Nikki stayed on top of everything, constantly chasing things up and pushing the process forward. Without their help, we’re not sure it would have gone through at all. They genuinely cared, and that made all the difference. It’s rare these days to find estate agents who go the extra mile — but that’s exactly what JW Wood delivered. If you’re looking to buy or sell in Durham, we’d highly recommend them. Professional, local, and most importantly — they get the job done.

Great experience so far with JW Wood - buying a property and Ann has been super responsive and helpful :)

I had Lauren visit today for a house inspection. She is such a credit to JW Wood, she is a breath of fresh air, professional, friendly and approachable!

Very grateful to Julie Prendergast and her team for all the advice and support given and guiding me through this process

We're buying a house sold by the JJW Durham branch and they've been very quick to respond and helpful. I've dealt with Julie who was great. I suspect that we will chose them to sell with when we move on again.

Really friendly and informative helped with all stages of process professionally and helped with any questions I had as a first time buyer

From the very start of selling our house J W Wood have been incredible. When Jonathan came to value our house, he was friendly and very helpful with tons of knowledge to share! Once on the market, Julie and her team couldn’t do more for us. Always calling with updates and feedback from viewings. Julie has a fantastic amount of knowledge and supported us through the whole process. I wouldn’t choose any other estate agent! Thank you all!

The team at Woods Estate Agents in Durham have been brilliant throughout my selling process.Anne Stobbart has been excellent very professional and supportive. I would not hesitate to recommend them. Thank you.

Great support and help during the process.

Another great marketing and sales experience from the team at JW Wood. My mother has used them over the years and they have always been excellent. They seem to have a better pool of buyers and the house was sold in a couple of weeks which was amazing. There is a downside, we used their conveyancing services which were terrible and very stressful to deal with. They were so slow that we ended up being stung for SDLT, communication was none existent too. I had to source seperate independent additional legal advice which cost us as they were getting things wrong with one thing and another. They're not directly part of JW Wood and therefore the above is not a reflection on JW Wood whose aftersales team were as frustrated as we were. A big thank you to Kelly in JW Wood aftersales for helping us sort out the conveyancers, you were superb! Thank you. So a massive thank you to Geoff, Sarah, Julie and team JW Wood. We're in our new property, mother is safer for it and we are very very happy because of all your help. I wouldn't use anybody else because JW Wood have always delivered a fantastic five star service. Thank you! 🙂 June & Stephen

Lovely company to deal with.From David taking the photos to Ann and Nicci handling my sale in a helpful,pleasant and professional manner.Nothing was too much trouble.

Excellent experience purchasing good communication ,regular updates and friendly approachable staff. I would highly recommend

The team at JW Wood made marketing my property a smooth stress free experience especially David and Nicki....Outstanding Service ! Thank you so much I will be back !

Our experience with JW Woods was very good, Ann the Senior Property Consultant was very efficient with her communication in regards to our house sale

Good agency, great experience both with Jonathan who evaluated my current property and Julie who dealt with the house I'm buying.

Chris Clarkson and Sarah Graham and their colleagues at the Durham Office are incredibly friendly and super professional. The buying journey is just so efficient, smooth and informed. Everything that comes from an esteemed and reputable estate agent who have been in business since 1910. One hundred and fifteen years of experience. It shows in everything they do!! Thank you to J W WOODS for a top class service. 🙏🙏🙏

We are in the process of buying a house in Durham. I am happy to recommend JWWood for everyone as their services are really good. Julie Prendergast is our property consultant ,and she has been updating everything on-time, giving advice for each step and was so helpful throughout the process. Hoping to complete the paperwork’s for buying our very first home as soon as possible …. Thank you Julie and whole other team members.☺️

Brilliant process from start to finish selling my house through them, can't fault

I am absolutely thrilled to be working with Ann and her brilliant team in the purchase of a property for a family member. The experience we've had so far is way beyond our expectation. We have been kept up to date with the process and always receive a swift response to any queries. We feel safe and in good hands. Thank you Ann.

I couldn't have asked for a better service. Julie, at JW Woods has been amazing during the process of selling my house. She had exceptional market knowledge, communicated with me regularly, was very efficient and supportive and showed strong negotiation skills. I was so impressed with her friendly, professional manner. I would highly recommend Julie and JW Woods.

I have no hesitation in recommending the services of JW Wood Estate Agents of Durham.to handle the sale of my property. The Sales Manager Jonathan Wheeler, professionally dealt with the initial valuation, photography and marketing. Sales Negotiator Ann Stobbart kept me fully updated at all times with regards, viewings, feedback and validating that potential purchasers were in position to make an offer, that had a realistic likelihood of proceeding to sale.

from start to finish they have been spot on thanks to jwwoods

Selling our house. Excellent service, JWW Wood arranged an impressive number of viewings and helped us to find a buyer for our home. Julie Prendergast and her team were always available to answer our questions and to keep us informed on progress.

Staff have been very supportive and speedy in their handling of the the viewing and offering process.

Ann was fantastic always easy to reach, friendly and helpful.

I dealt with Julie from Woods and she was extremely helpful and made the process so easy for me as a first time buyer.

I recently instructed JW Wood to sell my house in Durham. From initial contact through to very quickly reaching the sale agreed stage, everything has been handled in a very professional, supportive & friendly manner by Julie and her team. It was great to just be able to pop into the office to speak to Julie about all aspects of the sale. Every query and any concern was dealt with quickly, in a kindly manner. I would very highly recommend Julie and all at JW Wood to anyone seeking to sell their property.

I am in the process of purchasing a buy to let property in Durham and Ann Stobbart was my main point of call at J W Wood Estate Agents. Ann was great to deal with, friendly, helpful and efficient. She was extremely reliable and followed through on all commitments made. Ann also went the extra mile in making recommendations for solicitors and surveyors which was a great help and has definitely speeded the process up. I would highly recommend JW Wood.

Excellent service from Ann Stobart and Geoff Graham.Nothing was too much trouble for them and I have been kept fully informed throughout the process.The best agents I have ever used.

Ann was excellent and very fast. Would recommend

We had our house on the market with another agent for six months and were left disappointed and frustrated with the service. Within two weeks of being with JW Wood we had secured three offers one of which is now progressing. Julie, Ann and the team at JW Woods were brilliant it terms of communication and we didn’t have to chase them for information or updates. Highly recommend this highly skilled and professional team.

Recently, tenancy issues have been resolved swiftly and with ease, much of this can be attributed to Lauren in the Durham Lettings Team, who has been very attentive and personable when helping our house with renovations - especially grateful for being kept in the loop.

Thank you Julie Prendergast for your assistance in our recent purchase of a property. You professionally kept us informed in every stage of the negotiations.

Review 1 5 stars to JW Wood Estate Agents. Second dealing with them this year and can only wish to have more of them in the future. Top professionals - Gill, Helen, Elaine and the rest of the team; Pleased with their level of dedication and high standards ... well done! Review 2 Back again - January 2025 and purchasing another property from JW Wood. Sarah G has been exceptional and so has the rest of the JW Wood team in dealing with this purchase. They come highly recommended and I hope to be back again soon working with them!

I have appreciated the ready and prompt assistance from Woods, from the very beginning to where we stand now. Their staff are expert and prompt and understanding, the last quality which I especially value because it is fifty years since I was last involved in selling/buying a house. The original negotiator, Jonathan Wheeler, and the Sales representative, Ann Stobbart, have provided a service which has met all my best expectations and brought us successfully to where we stand now.. I am grateful to them all.

Excellent communication and service throughout from Sarah and Jonathan. Thank you both.

With their local knowledge, experience and expertise they provided numerous viewings, offers and an acceptance in under three weeks. They were friendly, polite and very professional all the way from initial Market Appraisal through to Memorandum of Sale. Would highly recommend.

I could not be happier with the service I have received from JW would. From the beginning of the process with evaluation with Jonathan and then promoting and selling the property with Julie, Sarah and Ann, I have felt supported and updated at all points. All the staff are experts in their field and keep you right, but not only that are approachable, with any questions, all with a calm friendly manner and I have not once been left hanging with a question. We got so many viewings quickly and a swift purchase. 10/10 I would say and wholeheartedly recommend them to sell your house.

Great service from JW Wood with house rental. Spoke to Lauren who was able to sort out everything very quickly.

Really good communication, very nice and easy people to work with. Very efficient and secured an offer in a very short space of time.

My son bought a house from Julie Prendergast at JW Wood in Durham. It was a superb experience. Julie organised the viewing to fit in with our schedule, helped organise both the solicitor and surveyor. She just made it straightforward - thank you Julie!

JW Wood always give fantastic service. Sarah was very helpful, efficient and communicative.

Using the durham branch currently with the purchase of a property. Have been dealing with Julie and Ann, can't reccomend them highly enough, loverly ladies that are kind to speak to and very helpfull/responsive in making the process as easy as possible.

Very helpful and efficient as we worked through the process of offering and buying on a property.

Woods really looked after us with the sale of our home. Everything moved along quickly, staff were very knowledgeable and always had time for us. Jonathan Wheeler and Ann Stobbart made sure that we had regular updates, felt fully informed to make decisions and were always contactable. Highly recommend

We are in the process of a first time purchase , being first time buyers everything can seem daunting and the terms and legal side can be very confusing , but Julie our consultant was great and friendly her and her team made everything make sense kept us updated and informed and always helped with our questions or pointed us in the right direction

Great agency. Very responsive team and easy accessible. I found my first home and whole process took in a week. Highly recommended.

I am so impressed with the survey service. I called to enquire and received a comprehensive response with detailed information about the service the same day. I went ahead and booked. The survey was completed and report sent on the day of the survey - lightening fast and very professional. A particular shout out to Claire W who communicated with me throughout - really appreciated and happy with such a great service. Thank you very much!

Jonathan Wheeler, Julie Prendergast and Ann Stobart at JW Wood have, once again, done a marvellous job in selling my property. Helpful, friendly and super-effective, they have answered all my questions, chased as necessary and kept me fully informed throughout the process. Many thanks, team!

Julie Prendergast was amazing in the Durham Office. After a terrible experience with another sale falling through at the last minute with a different durham based estate agent, Julie understood my worries going into another sale. She kept me updated, personally calling me with any change or advancement and was so warm and friendly to talk to. Thanks Julie and Team!

Excellent service, all staff are very supportive and very professional. Thanks to Sarah, Julie and Jonathan and also to Anne for support in a previous sale and purchase

Friendly and very efficient service. Special thanks to Sarah for all her help. We have used JWW three times for house sales/purchases and always been very happy.

Julie Prendergast, Sarah Graham were very nice and helpful.

Fantastic team from start to finish can't thank them enough

Would recommend Woods in Consett as they did a great job for me. Unfortunately the same can't be said for the conveyancing solicitor they recommended. They were very difficult to get a response from "have more that 120 cases so will call you back" no returned call also didn't reply to e-mails. They were also working to a different completion date to that agreed with the sellers solicitors.

Ann was very good at managing the initial stages of our purchase, keeping in regular contact.

I can’t express enough how Anne at woods has made this process so professional ,she has kept us in the loop every step of the way ,she has kept us up to date on every step and we fully trust her and woods to do the best job possible for us

JwWood have been brilliant with communication etc.every step of the way in selling our property. I have no hesitation in recommending them. Anne Stobbart and of course the rest of the team in my opinion are outstanding, very professional, friendly and kept us informed on all issues. Thank you to you all.

Could not fault the service of Ann Stobbart and her team at JW Wood in selling a property. Living outside of the local area, Ann and her team made the process easy and undertook the viewings with prospective buyers. This resulted in multiple viewings, a number of offers, and a sale (subject to contract) within 2-3 weeks.

Excellent service, very fast efficient and certainly know their job. Would definately recommend. Ann was friendly and helpful, she kept me up to date all the way through the purchase and arranged everything I needed.

A huge thank you to Ann for managing the sale of my property, and to Jonathan, Julie and Sarah too, and all at JW Wood, Durham. I definitely recommend JW Woods as an Estate Agent for selling property. They kept me informed and up to date at every stage. Thanks so much for all your help!

I bought my house 15 years ago from JW Wood so when I decided to sell, they were the natural choice. Chris came to value the house, take photos & gave insights into the market conditions to manage expectations. Ann was assigned as my property consultant & kept me informed of any interest, also giving advice when I had questions. My house is now Sold STC with Ann keeping me informed along the way. I would recommend JW Wood both as a seller & a buyer.

The staff at JW Woods couldn’t do enough to help us with the sale of our property. We’ve never sold a house before and their expert guidance and patients with all our questions was exceptional.

Fabulous service from Julie Prendegast and the team at the Durham branch. Brilliant communication from start to finish and great sales result. She even managed to keep me calm during the process. HIGHLY RECOMMEND.

Our experience with JW Woods has been fantastic so far, especially working with Julie, who has been incredibly helpful and informative throughout the whole process.

Compliments to Ann and the team for a quick sale of our property. Efficient service and always there to help with any of our many questions. Thank you 😁

JWW have been extremely professional and helpful in the process of selling our property. Communication has been very good, phone and emails. Particular shout out to Ann Stobbart for her help during this process in what could have a stressful process

The personal one to one attention to my house sale was perfect, in my case it was Ann at the Durham office who handled the sale from start to end. A faultless transaction. I would personally recommend JW Wood for any such business.

Thank you Sarah Graham for all the information I requested and your pleasant manner making a difficult time easier

Pleasant experience of buying a property with Sarah Graham at this Durham branch- at no point did we feel pressurised or rushed which we appreciated as first time buyers. Thanks.

I would certainly use JW Wood Estate Agents again and would definitely recommend them to anyone, Ann Stobbart (Senior Property Consultant ) has made the whole process so simple and easy to follow, Always there to give advice and keep me up-to-date, Selling and buying a property can be very stressful for people especially as most of the process is done online these days, not everyone is combatant on computers, but the help and support was always there at the end of the phone, Many thanks to Ann Stobbart, A big thank you to Jonathan Wheeler ( sales manager )and Julie Prendergast ( Property Consultant) for their excellent work and help in making the sale of my property run so smoothly . Big thanks to the whole team

We were completely blown away by the professional service we have received at JW Wood. They helped us every step of the way, and even as we continue to ask questions, each member of the team, from the Estate agents (shout out Sarah Graham!) to the consultants. Always going to bat for you. Highly recommend!

We really can't fault the professionalism and service received from JW Wood during the sale phase of our property. Would definitely recommend.

After trying to sell our home with a handful of local and national estate agents who wooed us with big valuations and promises of keen buyers in our area, we've had a great experience of selling with JW Wood in a challenging market. Julie, Jonathan and the team couldn't have been more helpful with their advice, even long before we switched to Woods, and now they're being equally proactive to help us with our next move. We will definitely use JWW when moving again in future (hopefully a long time off!) and we'll save ourselves a lot of headache by starting with them next time!

Really good experience with JWWoods ,selling and buying within the week ! Jonathan Wheeler was very professional and approachable in valuing and preparing marketing material . The whole process being coordinated by Julie who was very helpful ,communicated well and was prompt in her responses . Based on my experience I would certainly recommend Woods .

JW Wood has handled the sale in a very professional manner. Julie from Durham was absolutely excellent throughout the entire process. She kept me up to date with everything on a regular basis.

First class service,responses and customer care. Ann Stobbart was my first contact and was the main person looking after my sale. I found her and other members of the sales team to be highly professional and kept me informed at all stages. They listened to me and provided excellent communication and considerate bookings of viewings and calls. I really felt it was all about the customer. My sale is now proceeding. This team and for me Ann in particular made what can be a stressful process feel smooth and organised. Maria Jones

Julie was very helpful throughout the house buying process and kept us and our estate agents in touch with how things were progressing. She also sent us details of a firm of surveyors, which we were pleased to accept. I would certainly recommend anyone selling a house to avail themselves of the services of JW Wood.

Julie from the sales team was extremely helpful and professional , customer service is excellent well done JW WOOD

This is our first house move in 30 years. JW Wood have been very supportive, and have made the process as straightforward as possible. Special thanks to Julie, who was excellent in the advice and reassurance she gave to us.

JW Wood did a great job helping me to find an apartment in Durham. Led by Sarah Graham they were helpful and responsive - just what I was looking!

I highly recommend JW Woods Estate Agents in Durham. I recently sold my late fathers bungalow. All the staff in the sales team were so helpful particularly Anne Stobbart. Nothing was ever a problem. They took care of all the visits to the property and were always polite, helpful and very friendly. A 5* service from all the Team. Thank you

JWWood have been excellent throughout the process of selling our current house and purchasing our new house with them. Ann and Julie in particular were both a pleasure to work with. Thank you to the excellent staff at JW Wood!

Excellent service from beginning to end. Kept us updated every week on the progress of our house sale. Cannot thank her enough.

Anne was extremely helpful as where all staff. Would recommend to anyone

I couldn’t recommend enough, the team more at JW Wood. From valuation to the sale of my property they have been extremely professional, accommodating and friendly. Having bought and sold with them in the past, I have only had fantastic experiences.

We would like to thank all who have been involved in the sale of our house especially Geoff Graham for his advice and realistic pricing of the property which we were happy with and the resulting quick sale. Many thanks to Anne and Julie on the sales team with special thanks to Sarah who has kept us informed on a regular basis. Many thanks to all at JWW.Durham.

Huge thanks to JW Wood Estate Agent and in particular Sarah Graham, Property Consultant with regard to their support and advice about the sale of my current house, and the house buying / selling process generally. Hugely appreciated and definitely recommended.

Julie and her team at JW Woods have been amazing! They helped me buy another house, and I'm so grateful. I've already told a friends and family about them, and I'd definitely use their service again without any doubts.

Fabulous team. They provided me with an outstandingly brilliant service. From meeting with Jonathan to value the house and give a realistic view of the current market the whole process to sell took 6 days to accept offers and get conveyancing started. A special thankyou to Sarah Graham for negotiating the final sales price. All I can say is Wow!! If you are selling a house use this team.

Having been looking for property for the last 6 months, we finally found one with JW Woods. Out of all the local estate agents we have dealt with they have been hugely professional whilst also putting us at ease throughout the process. Sarah Graham was our point of contact and was patient, responsive to questions and highly professional throughout. I can’t recommend them enough.

Excellent communication. All documentation processed quickly

My house sold quickly for the asking price, which is exactly what I wanted. Everyone at JW Wood was professional, helpful, friendly and there was always available when I needed advice. They quickly recognized me when I called in to the office. The important parts of the service went well. Thanks.

Thanks to Sarah and the sales team for a speedy, efficient and friendly service that helped us secure the house we wanted.

Chris came for the valuation visit. He was knowledgeable, friendly, helpful and efficient. He produced the sales information, including photographs and a video and arranged for the house to go on the market. Sarah from the Durham Office made contact thereafter introducing herself and her colleagues and since then Ann has been our main contact. She has been easily contactable and she has kept us well informed on the viewings, offers and stages up to and including the Memorandum of Sale. Ann always immediately phoned us back offering friendly advice and knowledgeable support whenever we sent her an email with questions.

JWW Durham Sales Team, especially, Ann Stobbart, Sarah Graham, and Julie Prendergast, facilitated me in purchasing a property. They demonstrated deep market knowledge, were highly responsive, and negotiated workable terms for all parties. Working with them was seamless and stress-free. Their knowledge, professionalism, and commitment to customer satisfaction are truly commendable. I highly recommend their services.

Highly recommend JW Woods. Initially during the valuation process appreciated the Market research booklet and also the discussion of strategy for selling the house. This helped and was more than what we got from other estate agents when we got the valuation. House was sold within 2 weeks at almost asking price so overall very pleased and would use JW Woods again. Highly Recommend and 5 star service

Julie has been amazing. She has understood our needs and been proactive in the search. Great communication and has brilliant knowledge of the area and the buying process. I am very greatful for her help so far. Thank you

Excellent Customer Service. I can recommend you to my friends and family. Keep it up 💯

Very helpful, easy to talk to , would recommend to anyone buying or selling a property

An excellent, professional service all round - from the initial valuation visit, through supporting documentation, and to the office team, superbly led by Ann. Thoroughly recommended.

Fantastic, extremely professional sales team. Julie & Sarah went above and beyond to ensure excellent communication throughout the process, answering our questions and updating us on viewings, progress and negotiations. Always readily available by phone for an update despite their busy jobs. I would highly recommend JWW as a trusted, professional and reliable company to sell your house. Thank you!

Excellent service from the whole team. We were informed of any updates and any questions we had were dealt with promptly. Wouldn't hesitate to recommend to anyone.

My first time selling and a great experience. Everyone was easy to contact through the process and I was given regular updates from Sarah and the team about any viewings and/or offers.

Excellent service, from Sarah and the team would highly recommend.

Excellent service, Julie was very helpful. Definitely recommend.

Highly recommend JW Wood. both Sarah and Julie have been very supportive and informative. I have felt completely at ease throughout the whole process, they really have gone above and beyond. Thank You.

Excellent service throughout. Polite, friendly and professional staff 👍

Prompt and efficient service combined with helpful and positive advice that led to a quick sale beyond my expectations!

Thanks to Julie Pendergast and the team I was able to purchase a retirement flat on behalf of my mother very quickly, our offer was accepted we are moving forward towards a positive outcome with just a few phone calls and emails. Thanks for a professional and helpful service.

Excellent service , Sarah is very nice and professional.

Sarah was brilliant at keeping us up to date , with information and communication was fantastic. Thanks again

Outstanding Service from start to finish it has been quick and efficient through the whole process. Jww have always had a fantastic reputation and i am so pleased i chose them to sell my home. The staff have been so courteous and helpful I would highly recommend them. Big thanks to Sarah x

Very good service from J W Wood and especially from Julie who has been very helpful indeed and always available. Thank you Julie!

Everything has run smoothly since day one of arranging the sale of our property through J.W.Woods

Brilliant support from JW Wood estate agents, with Sarah Graham with great communication and support to a speedy and successful outcome - looking foward to our new home. Many thanks Sarah

Julie at JW Wood has been a joy to deal with, as have her colleagues in the sales team. Viewings were arranged efficiently and quickly. Queries were dealt with promptly. Julie is professional and personable and I would highly recommend this agent to potential purchasers.

Fantastic experience dealing with JW Wood. My contacts Sarah and Vicky have been very swift, polite, accommodating and above all professional in dealing with the sale of properties' that I am in the process of purchasing. Keep up the good work. Tina - West Midlands

This is not the first time we have used JW Wood Estate agents. Every time their professionalism and attention to detail has been absolutely excellent. On this occasion, everyone we have dealt with has been so helpful - Geoff Graham, Sarah Graham and Jonathan Wheeler - they couldn't have done more in terms of advice, photographs, description of the property and more. Our property sold within days. I would have no hesitation whatsoever in recommending JW Wood. You can be sure of a great service.

We are buying a property through JWW Estate Agents. The team is always friendly and helpful, and respond quickly. Sarah Graham and Ann Stobbart are excellent. We have now been passed to the aftersales team and will hope for the same good service.

Thanks to Julie and Rose for all their help in getting us into our new home. They were really helpful and kept us up to date with status through the process

Really helpful and knowledgeable company. Julie Prendergast, assisted me all the way and it was a pleasure working with her to sell my property. Highly recommend!

JW Wood enabled my house selling process go very smoothly from the initial valuation & listing through to the obtaining of a buyer for my property. They generated a lot of viewings & kept me informed of the viewings & related feedback throughout the process. Special thanks to Chris, Ann, Julie & Sarah for their professionalism & their regular updates.

J W Wood are a cut above the rest indeed

After dealing with many different estate agents whilst trying to find a property I can honestly say I would recommend JW Wood, so far I have received a very professional 5* service from Julie Prendergast at Durham branch. Thank you!

Fantastic job plenty of communication and sold my house in 5 days second time I’ve used Jww the best service from all my dealings with estate agents as a landlord highly recommended

The whole team at JW Woods have been nothing short of amazing so far. Ann and Sarah in particular have been particularly friendly, helpful, responsive and professional. Nothing is too much trouble. I am so pleased to have chosen them for the sale of our house.

A helpful, knowledgeable, supportive and caring team. A 5 star rating and a first class service. Strongly recommended.

Our house sale through JW Wood was extremely well managed by Johnathan, Rose and team. In a challenging environment they found us a buyer extremely quickly and gave us confidence throughout that they were on hand to deal with any problems along the way

Having found a buyer and agreed the sale in a very short space of time I have only good things to say about JW Wood. All the staff, particularly Jonathan and Ann, are professional,approachable, efficient and genuinely interested in making, what can be a stressful process, as easy and stress free as possible.

House sold in under a week for asking price. Brilliant service from Ann and the team

Very nice and polite to deal with special Mrs Anne

Good experience house hunting in Durham with JWW - particular thanks to Sarah Graham who was both highly professional and lovely to deal with.

Great estate agents, sales manager Sarah Graham and Johnathan Wheeler from the valuation side are fantastic at what they do.

Woods have been an amazing estate agent to work with from the valuing stage of the property to the final sale going through. They kept me updated & acted very swiftly & efficiently from start to finish, I would definitely recommend them to anybody looking for an estate agent and will use them again. Thanks in particular to Jonathan Anne & Julie who always kept me up to date with everything and helped me much appreciated

Sarah was really helpful and patient and has supported us through to making an offer, very pleased with the service

JW Wood assisted in the sale of my late mums house. A very professional service, plenty of appointments booked and the staff kept us fully informed at the end of every week with positive and negative comments from potential buyers. Although the process has taken a little longer than expected given the state and uncertainty of the housing market conditions, I can fully recommend the service provided by the Sales Agents and associated staff.

The agency staffs are very friendly and supportive. I would recommend buyers to use their service.

Fantastic service at all times: before, throughout & after I purchased the property. They really have been fantastic in helping us move into our perfect forever home! I would highly recommend!

A big thank you to everyone at Woods for the efficient and friendly manner with which they dealt with the sale of our property in Sacriston. Special thanks go to Jonathan, Julie and Rose, who throughout the process kept us constantly up to date and informed as to how the sale was proceeding. All did an amazing job and we would not hesitate to recommend them to other sellers.

Thank you to Jonathon and Julie at JDWood for making the whole process of selling my home so comfortable and easy. JDWood are efficient, professional and very knowledgable and now that I have used their services they will be my first choice for any future property conveyancing or other property transactions. Thank you again.

Lovely, friendly estate agent, who was very helpful and informative in helping us buy our new home!

Helpful and professional at all stages, from initial estimate through the process of advertising, viewing and vetting offers. From Geoff and Jonathan for the initial valuation, through Ann who managed all the offers and finalised them. Kelley then kept in touch with buyer and solicitors and kept us informed. Also Sarah and Rebecca who supported them.

I was very nervous and wasn’t sure what to expect selling my first home. But JW wood in Durham were fantastic. I dealt with a few members of staff who helped me every step of the way, they were so kind and explained everything. Thank you Jonathan, Ann, Sarah and Julie in particular, you are all wonderful!!

Very efficient and friendly service from Sarah - thank you!

Excellent service and great comms always keep me up to date. Highly recommended!!

Ann and her team at the Durham office of JWW were very professional and provided us with clear and concise information throughout the purchase of this new property.

Fantastic service from Sarah, great communication and seamless throughout. Thank you.

Polite and professional with excellent communication to keep me up to date with purchase. First class estate agents and I would say the best in Durham

Excellent service from all at JW Wood, from Liam being polite, punctual and professional with the valuation, the office staff keeping me up to date with viewings, and Sarah with her negotiating skills at the end.

Very friendly and professional

JJ Woods have been professional throughout, kept in touch with the progress of the sale, advice and guidance. Julie Prendergast was knowledgeable and helpful. Certainly recommend.

Excellent communication and support throughout the purchase!

A very friendly team, who have efficiently and quickly found a buyer after we switched from a different agent in Durham.

I engaged JW Woods in Durham to sell my house for me in June 2023. It was sold within two weeks! The personal service and all communications were fantastic and the whole process ran very smoothly. The videos and photographs were of a very high quality which probably played a big part in selling the property so quickly. 10/10 Thank you!

Professional and efficient from the start, property sold and kept informed at every stage of the process. Many thanks to Jonathan and Sarah for your efforts on my behalf!

What a great experience it has been using JW wood. No stress or hassle at all. A special thanks to Julie and Liam for all their help and support.

Having had a positive experience with J W Wood selling my late father’s house last year , I had no hesitation in approaching Ann Stobbart and her team when I marketed my own property recently. Excellent service from all concerned. Thank you.

I would definitely recommend jw wood. We have used them in the past several times and again, they have been great from the start. Julie has been very efficient in arranging all of our viewings and has always been so helpful with any queries we have had. She has kept in touch throughout until we accepted an offer. A big thank you to Ann who dealt with the sale of my mam's house during COVID, constantly keeping me updated. Also, Jonathan who took amazing pictures of both properties and was very professional and informative. I have always found the staff keep you totally up to date and guide you through the whole process keeping it as stress free as possible.

We have recently had a great experience with JWWoods, especially Ann and Julie who have made the purchase go as smoothly as possible. Thank you for you help and cooperation.

Very friendly, prompt and professional service. Thank you Julie!

Great experience with JW Wood from start to finish - Liam came out to value my property giving sound advice. Ann and the team have then been super efficient, in contact very regularly with updates and we're now sold subject to contract within 5 weeks. Would definitely recommend. Thanks to all the team!

Ann was attentive and helpful. So far so good lets hope it all goes through ok still a way to go.

Ann and the team were responsive and highly efficient in dealing with my enquiries, they maintained regular communication throughout and kept me updated at all stages, they demonstrated an in depth knowledge of the local housing market and were highly professional and took a genuine interest in helping me by resolving some unexpected issues. I would not hesitate to recommend them.

The excellent communication, advice and support received from Ann and the sales team at JW Wood greatly contributed to an overall positive experience of selling my property

I have nothing bad to say about my experience with JW Wood, everything has been great since the beginning. When I enquired about the house I was interested in, it was a bank holiday, but I still got a speedy response from Director Geoff and my first viewing was organised really quickly. The property consultant Ann has been really helpful throughout the whole process which is great as a first time buyer. She’s always been readily available for any questions I have and has given me regular updates through the process. It’s been a very positive first time buying experience for me.

We dealt with Ann for the purchase of a new house, which is currently in completion phase. Ann was highly professional, honest and a pleasure to work with throughout, the polar opposite to most of the estate agents I had dealings with in London!

Friendly and professional throughout. Kept me informed about progress. Would recommend without hesitation

Excellent professional service by all the team, Ann was particularly exceptional in her knowledge and expertise when you are buying and selling your property. Would highly recommend this estate agent.

Such a nice viewing with the women she was so friendly and very helpful.. also my new purchase is smooth and relaxed with Ann :)

Appointments to view the house were always made to fit around us and at very last minute which has been very accommodating. Sarah is lovely and has been a great help when showing us round ☺️

2nd time using J W woods but this time selling my mams house . They have been Exceptional, professional knowledgeable staff , Ann stobbart and Liam have been Amazing and look forward to using them again in the future.

Would 100% recommend JW Wood. From the moment Liam came round to value my property, I felt like they had my best interests at heart. To the point of receiving an offer. Rebecca Tate supported me whilst the property was on the market & kept me updated at every step. She was utterly wonderful from getting the opening offer from the buyer to closing the sale within a couple of hours that same day. She took all the anxiety away from the process & I felt like she was working to make sure I got the price that I was really happy with. Genuinely cannot thank her enough. Communication is quick & easy. I never once didn't have my call answered, which for me, when I'm calling in 5 minutes between meetings, was absolutely crucial & again made the whole process so much easier.

I was recommended Woods by family members and have to say I have not been disappointed. Excellent service from day one and they have sold my property very quickly. Great communication from everyone in their team. Their recommendation of legal team also worth dealing with who also have great comms. Top marks !

I decided to choose JW Wood to sell my first home after reading the other reviews and I'm honestly so pleased that I did. I was very nervous about putting my home on the market, but the team made the process extremely easy and pain free from the very start. It's obvious that they took the time and effort to ensure I had realistic expectations and gave me some good guidance on how to improve the attractiveness of the property. They worked really hard to promote the property once I gave the nod. Obviously they know what they are doing as I had numerous viewings booked in before I could blink. Less than 3 weeks on the market and I've already agreed a sale! I cant thank them enough and they will be my estate agent of choice when I'm looking for my next home! I would also highly encourage anyone thinking of selling their home to choose JW Wood.

Sarah has been very helpful always on the other end of the phone if I needed to speak with her. Very valuable to jw wood. Thanks again Sarah

Polite, friendly and helpful, (including computer use advice for myself who is computer illiterate) from viewing to my successful offer of purchase. Thank you

The most friendly, efficient and professional estate agency in the area. The service we received especially from Ann was second to none and achieved a sale subject to contract in a week, quite amazing. Many thanks to all of the team. Mike and Ann O'Donnell

Rebecca went above and beyond for us on a complex matter. She kept us informed at all times with key information. Thank you

Brilliant from start to finish! Did not think buying a house could go so smoothly! They were professional, friendly and very helpful, having access to independent mortgage advisors and solicitors to enable buying for the first time to be less daunting and actually nice experience! Would highly recommend!

Love the videos. Feel like you are there

Very fast and efficient service . Quick replies and responses and professional. I had Rebecca working on my case and she was fantastic. Would recommend to anyone looking to buy or sell a property

Ann and the team at JWW were helpful and professional

Keep very well informed and everything was handled very professionally. Thank you

Great service from start to finish highly recommend, nothing you ask is ever a problem.

Quick and efficient

Friendly professional staff, answered all our queries promptly. My property sold very quickly.

JW Wood have exceeded my expectations! Communication from all staff but especially Elaine Anderson kept me informed every step of the way by phone and then confirmation by email. Jonathan Wheeler initially valued the property and gave me lots of helpful information and advice without obligation or any pressure to use JW Wood. Thank you for such a friendly, professional and efficient service.

I was very impressed with their service, they kept me informed every step of the way.

Very friendly and efficient agents who have helped us deal with all our housing issues in a friendly manner. When our fridge broke we got a new one within the space of a week and all the people we've talked to, over email or the phone, have been very helpful. By far best housing agents for students in Durham.

Friendly efficient service especially Kate Strange who has been a great help throughout the process. Thanks all.

Really impressed with the team at JW Wood Durham. They’re efficient, professional, and have proved on a number of occasions, that they’re willing to go that extra mile. I’m both surprised and delighted at the viewings generated in what is currently an uncertain market. A special shout out to the very proactive Ann Stobbart. This lady is seriously good ! An excellent service from the whole team and highly recommended. Thank you.

Durham was a puzzling place to us when we arrived at Woods estate agent. Ann Stobbart was so helpful, talking to us about the options we had, and helping us through the buying process! She was knowledgeable, friendly and practical with her advice to us. Great service, thanks very much.

We are really happy with the service. The staff are responsive and professional and helped us through a really tricky sale. As a seller we would highly recommend, thank you,

Woods & especially the lovely Ann Stobbart were amazing for the duration of the sales process of my home. Professional, courteous, proactive. Totally on the ball at every stage and made sure everything moved forward with pace. No slippages. I am so grateful for all the support and help and would highly recommend.

Kate S was very helpful with our sale offer and was keen to aid in any way possible. She arranged multiple viewings for us before and after the offer was accepted.

We are so delighted with the quick sale achieved by J W Wood of our student house in Durham at well over the asking price. Special thanks to Valuer Liam Barker and Senior Property Consultant Ann Stobbart . Excellent service !

My wife and I recently sold our property using J W WOOD Durham City. From the initial valuation by Jonathan Wheeler and the ongoing support provided by Ann Stobbart and Kate Strange, a potentially stressful process proved to be straight forward. It was reassuring that any queries or concerns we had were dealt with promptly and effectively. We have no hesitation in recommending the services of J W WOOD Durham City. We have now completed our house sale. Many tanks to Rose Cracknell for her support and updates through out the procedure.

Fabulous communication and a speedy sale - thank you! I would highly recommend JWW.

Thank you to Kate Strange and all other JWWood staff who have efficiently dealt with the marketing and selling of my property.

Thanks to Jonathan, Anne, Kelly and colleagues. We have had great advice re marketing our property, managing offers and completing the sale! Highly recommend and JWW would be our first choice for future property sales!

I have been very happy with the speed and efficiency of JW Wood, with the help of Kate who has been a great help, in which I'm extremely grateful.

I have been so very grateful to the staff at JWWood, Durham for all their help and support. This is my first experience of house selling and purchase, and I have been given excellent guidance and advice, particularly from Ann Stobbart and Elaine Anderson. I am confident that they and all the team at JWWood will continue to look after me. Thank you all for your kindness.

Sale of our house has just completed yesterday. Thank you so much to Jenny at JW Wood in Durham for the absolutely fantastic service since we accepted the offer back in April. I already left a very positive review of the Chester-le-Street office for all their help with the marketing and sale, but the work put in by Jenny over the last few months up until completion has gone far and above what what we could ever have expected. She's been an absolute pleasure to work with, and without her help and support we would have been totally in the dark as to what was happening - especially as we actually moved abroad at the beginning of August which has made communication difficult at times. Jenny has kept us fully up-to-date and always promptly responded to all my emails. I honestly believe that without her help we would still be waiting. I can highly recommend the team at JW Wood. Thank you again for all the help.

Was shown around by the lovely Kate Strange. Very welcoming and helpful. Polite and efficient.

Excellent service both in local property search and purchase process. Each member of the team is helpful, knowledgeable and patient from first contact. The guidance we have received has been much appreciated and there will be no hesitation in using J W Wood to sell our property.

JW Woods were recommended to me by my daughter. They had sold her house last year within a couple of days of it going on the market. I'm very pleased that I took her advice. My property was sold, subject to contract, within 10 days of it going on the market. All of the team were helpful, friendly and professional. A special thanks to Ann who advised and guided me through the whole process. I, like my daughter, would have no hesitation in in recommending them to others.

Professional, attentive staff who worked closely with us throughout the sale process getting the property on the market quickly which resulted in an offer following within a few days. Would recommend.

All the staff at Woods have been extremely helpful and friendly and Ann has gone above and beyond to help me and make the house buying process as easy as possible. Thanks to all at Woods!

The JW Wood team have been very professional, attentive and have communicated with me on every step of my house sale. I would highly recommend them if you are selling your house as they do what they say and I couldn't have asked for a better service all the way through the process.

Good communication from all the team. I found the valuation discussion sensible and the final price well pitched. The sales team led by Kate kept us well informed at all stages and there was a good follow up team after the sale was agreed. A very positive experience.

Recently used JW Woods Estate Agents in Durham to sell my property. Their service was absolutely first class. Kate Strange looked after my sale and I couldn't have asked for a better service - efficient, attentive - nothing too much trouble. I would highly recommend both JW Woods and Kate Strange.

VIEWING AND OFFER WITHIN 3 DAYS. From the initial valuation through to ‘sold subject to contract, the whole process was very professional, efficient, friendly and speedy. Everyone, I.e. Elaine, Geoff, and Jonathan. Would definitely recommend them.

We are currently buying a property advertised through JW Wood in Durham. Ann has been responsible for a great experience so far with a friendly and professional manner alongside an obvious commitment to ensure that we have the best experience of purchasing. Like others I have spoken to this week in the conveyencing centre and at the solicitor identified by Woods, Ann and her team have made the initial set up of the process smooth and understandable for us as buyers.

viewed a few properties with this agency, their service is the best. highly recommended.

We have just placed an offer to purchase a property through JW Wood estate agents in Durham City. The team in JW Wood office are a great help in the process with documentation,advice and assistance. Ann Stobbart in particular provided guidance on conveyancing and property survey information. Ann is very experienced and efficient in helping us. We were also impressed with Liam, who arranged a viewing at short notice on a Saturday lunch time. We would recommend JW Wood Durham and their staff as Estate Agents who give excellent service, are very knowledgeable and have good customer care.

Ann Stobbart has been extremely helpful throughout.

I have had a great experience with Ann from JW Wood, she understood my positioning, timelines, flexibility for me as the buyer to which I believe helped secured the property. She has been very transparent with communication and updated me throughout. Great efficient service.

Great working with the Team at JW Wood, especially Ann & Kate. They were very efficient and maintained great communication throughout my purchase. I highly recommend them both. Great service

We have just completed the sale of our house through JW Wood. The service of the staff was first class, and we compliment the assistance of the staff, especially Ann Stobbart, who worked continually to resolve any problems.

Fantastic service from Ann and Elaine at this estate agent's. They were also friendly and helpful, even though our situation was a bit unusual and somewhat difficult. I can't thank them enough for their patience and understanding! Keep up the good work!

Absolutely first class service from J W Wood - would highly recommend the team - nothing too much trouble and always very professional

Absolutely fantastic at there job everyone who help me ,very polite

Helpful and professional from the start. Ann made the process very easy and straight forward.

Quick and efficient very good service so far

Thanks to all at J W Woods Durham for an excellent service in helping us to sell our house and my father's flat. All the staff in sales and after sales have been excellent throughout the whole process, from first enquiry right through to completion on both properties. They have been professional, helpful, understanding and efficient at all stages of the process and I would definitely recommend them.

Ann and Ashley were very professional They kept us informed all the way through the process would highly reccomend

Wonderful experience with this company, easy and straight forward

The team at JW Wood is great and have helped me through my house search during the last year. I finally had an offer on a house accepted and I am really looking forward to completing! The team has always been quick to respond and friendly, with helpful advice and suggestions. I would certainly recommend buying a house through JW Wood.

I would like to say what a fantastic job Elaine has done in the marketing and successful sale of my property in what has been a very short time. I have been kept fully informed every step of the way and have always found the staff to be very knowledgeable and friendly. Thank you for a fantastic experience.

JW woods has been excellent from the start, in providing viewings on the house to keeping in contact while dealing with my purchase. Would highly recommend Ann and the team to any friends for future purchases or sales of properties.

From beginning to end Woods staff were extremely professional, and helpful. I would highly recommend them to anyone considering house sale, and given the market conditions currently it was a smooth process. Thank you.

Excellent support from JW Woods in selling my Mum's house. They went the extra mile to make things easy for us. Professional and courteous at all times along with empathy to understand the situation. Special thanks to Eileen, Amanda and Jonathan

Excellent service from JW Wood. Ann Stobbart was always approachable and quick to answer any queries.

Can’t thank the Team at JWWoods enough from Liam to Anne they have been patient and professional throughout this new experience myself and my brother have had to deal with because of a bereavement within our family. We have been kept regularly updated throughout the sale of our late mothers home and they have made the whole process that little bit easier.

Kate Strange is absolutely amazing! Being a first time buyer I was really nervous and didn't know what to expect. Kate has made this whole process stress free and smooth. Constant updates and genuinely lovely woman. Thank you so much Kate a really do appreciate everything you have done!

The valuer arrived on time and he had already prepared a comprehensive dossier on the housing market in our locality. We discussed the proposed sale in a friendly and open manner and came to a valuation which was both realistic and acceptable to us. We agreed a marketing strategy and all costs were clearly and accurately explained. Photographs of the house were taken immediately. The valuer promptly emailed us the contract and the forms that we needed to complete and sign. He responded very quickly to our emails regarding this early process. The house was assessed for an Energy Performance Certificate within the timelines agreed and the house was then promptly advertised on Rightmove. We were notified of the name of the member of staff who would be particularly handling the sale although all of the staff took an interest in the sale and were available to assist me whenever i contacted the office by telephone. They responded promptly to all email communication. Within only a few days there were viewings arranged indicating to me that the house had been advertised at an attractive price to potential buyers. I was provided with the time and dates and names of all the viewers (both the ones that I was supervising and the ones that I was not). I supervised some of the viewings and JW Wood supervised the others. JW Wood always secured the house after they conducted any viewing and the house was always left in a clean condition. When offers were received we were advised of the amount offered and the immediate prospects of the intending buyer being able to proceed to completion. We were given time to consider the offers and were able to discuss market conditions and review our marketing strategy. Once we had received a number of offers within the time that we had chosen to allow for offers, we were satisfied that the highest bidder both met our expectations in relation to the price offered and the realistic prospect that they were able to complete the purchase within a reasonable time. We agreed a sale. I was then regularly updated with progress reports by both telephone and email. Throughout the process I was pleased with the professional and friendly communication that I had with every member of JW Wood staff that I spoke with. They gave me their information and advice and listened to my opinion and my requirements. The communication was helpful. I was able to decide what I wanted to do at every stage. The sale was completed in just over 4 months from the initial valuation meeting. I was satisfied with the number of viewings arranged and pleased to have been introduced to a reliable buyer who could proceed promptly. I have no hesitation in recommending JW Wood of Durham based on the service that I received.

Excellent experience and service from the whole team at J W Wood. Ann Stobbart in particular kept me fully informed of what was happening and good notice of all viewings

Jonathan and Ann managed the entire transaction from end-to-end on the recent sale of our home. The initial interface, photographs and associated literature were excellent. The professionalism, politeness and communication from both Jonathan and Ann have been stellar throughout, so thank you both from my Wife and I. The house was advertised, had 12 planned viewings, 7 of which occurred all in 7 days with full asking achieved. Final sale was well over asking so facts speak for themselves. Great job guys, thank you.

Very helpful and friendly at every stage.

Fantastic service from the Durham team. Always prompt at answering the phone and getting back to you when needed. Excellent service from first contact with Jonathan, to Liam, Elaine, Kate and Ann. Thanks everyone for such good service

Edit May 22 - We have just completed - delays in no way due to JW Wood. I must say the aftersales care provided - in particular by Amanda Killops. I work in the service industry and the service provided by Amanda has been second to none. Regular, friendly updates and kept all parties in the loop during the delays so no one became overly frustrated and she ensured things kept moving along so the transaction could be completed asap. An infinitely better service than that provided by our conveyancer. Would recommend in an instant. Thanks again Amanda! First time buying a house in nearly 20 years. The team at JW Wood provided regular updates and were available on the telephone when required which made this unfamiliar process less traumatic than I had envisaged! Hopefully things continue to run smoothly to completion. I would be happy to use JW Wood in future based upon my experience.

Staff very helpful and communication was tremendous. Kept me well informed about price and change in market price.

Highly recommended

Very good service from JW Wood, which has been managing most of the properties we have been interested in. Good and efficient work from Ann, Elaine and Liam, who helped us eventually secure the property on which we made an offer.

I can strongly recommend J W Wood who have provided an excellent service throughout the sale of our house. As we have been away from the property during the process it was particularly important to select an agency who could manage things for us from ‘soup to nuts’ and it has been a real pleasure to deal with Ann and her colleagues. A word too for Chris who has given us a lot of confidence in his professional advice at times when we’ve been struggling a bit with making decisions. Clearly there are many other routes to sell your property in Durham, but it seems to me that there is a strength in depth with Woods which has meant that their speed of responsiveness and attention to detail is unlikely to be bettered.

Thanks to JW Wood Durham team and to Elaine Anderson personally for ideally professional and smooth process of purchasing the property in UK. Not an easy process for person who has minimal local knowledge of how do it but with Elaine support it was really easy,

Absolutely brilliant service! Constant advice throughout a really fast paced sale. Would definitely use again and thoroughly recommend.

JW Woods gave a great personal service from the start on recommendations to getting my property ready to sell to viewings and advice on how to manage a chain sale.

From our initial meeting with Jonathan the service from the JW Woods team has been excellent. Elaine and Ann have given us honest and sound advice and worked hard to promote the sale of our property. I would definitely recommend JW Woods.

J W Wood have given an excellent service at what is for many a difficult and challenging time. All staff were helpful and efficient but I would like to mention Jonathan and Amanda in particular for their professionalism and helpfulness in guiding me through the process. Thank you to all for your professional approach and responsiveness.

J W Wood Estate Agents Durham - have a great team, from my initial encounters with Geoff and Jonathan, through to the sale being handled by Ann and Liam. The team are highly experienced, very organised and provide you with honest answers (as a lot of other estate agents over promise and under deliverer). The team at J W Wood work extremely hard to get your property sold. In my experience, J W Wood handled the process from offer to completion extremely well. A huge thank you to Ann Stobbart, who managed my sale from start to finish and provided me with more frequent updates on the sale - than my acting solicitor did. Ann is a real asset at J W Wood Estate Agents Durham. Directors take note. Thank you again.

Brilliant service from JW Wood and I could not fault them. Amanda Killops dealt with me from start to finish and she was always very pleasant and approachable. I have never sold a property before and she was always there to answer any questions I had and nothing was a bother to her. She rang me every week to keep me informed as to what was going on with the sale process and she was always a pleasure to speak to. I would not hesitate to use JW Wood again and would highly recommend them to others.

Ann and her team were in regular contact with me whenever there was news to provide - I felt I was being informed and updated throughout the process. All in all a very positive experience!

Excellent service for the sale of my property through their Durham office. Very efficient, communication was great throughout the process and they also provided lots of useful advice. I'd highly recommend JW Wood.

It's been lovely working with Ann at the Durham office and she's been patient answering all my queries & organising the various things regarding our sale and purchase. I'd highly recommend going with JW Wood.

Chester le street branch has lovely helpful staff. Highly recommended.

I have been very happy with Woods regarding the sale of my property, from initial valuation through to completion. I have found all staff to be friendly and professional. They are very good at keeping in touch throughout the process.

Great service throughout the long sale process of our house, with friendly helpful staff (Elaine, Geoff and Ashley). Highly recommended.

Helpful, professional, efficient and very responsive are the words which come most readily to mind. From Director to Branch Staff, all were approachable and realistic, and the sale was concluded swiftly.

Highly recommend. All queries dealt with quickly and professional. Good honest service.

I highly recommend the team at JW Wood, especially Ann who has been professional, helpful and responsive throughout the sale process.

Fantastic service from start to finish with Woods and in particular with Tracey (chester le street office) when the house was up for sale, then with Amanda (durham office) after it sold. I was kept up to date weekly with the progress and Amanda was always available via email/phone whenever I had a question. Selling a home can be very stressful but Amanda was always there for a reassuring chat and was never too busy. I never had the frustration of waiting for 'call backs' or updates. Worth every penny and will be recommended to anyone I know selling a house.

Excellent service. All stages of the sales process handled professionally and efficiently. Woods regularly kept us up to date with progress. Recommended.