Legal
Our policies, our fees and the companies behind JW Wood, in one place.
Policies
- Privacy PolicyWe take your privacy very seriously. The law has changed to protect your personal information.Updated July 2026Updated July 2026
- Cookies PolicyWe use some cookies to help improve your experience on this website.Updated 24 February 2024Updated 24 February 2024
- Complaints PolicyIf you have a complaint, please put it in writing, including as much detail as possible.Updated 24 February 2024Updated 24 February 2024
Fees and client money
- Landlord FeesWe are upfront about our charges so you know exactly what you are paying for.Updated 24 February 2024Updated 24 February 2024
- Tenant FeesTenant and applicant fees, charged in accordance with the Tenant Fees Act 2019.Updated January 2025Updated January 2025
- Referral FeesMortgages and conveyancing.Updated 24 February 2024Updated 24 February 2024
- Client Money Handling Procedure (PDF download)PDFPDF